Welcome, we are IMS.

Our services

At IMS we provide high quality project management, eliminating high mark up agency costs, while yielding highly professional results.

Telemarketing Services

IMS's Services are tailored for the mid-sized company or organization and customized to meet any sized budget needs. Our full service solutions can include any combination of call center services, from handling your incoming calls and sales orders, cross-selling / up-selling to calling leads and customers to set sales appointments for you.

Market Research

We ensure that the research solutions provided by us are tailor-made to meet clients' business objectives by critically analyzing the information need. Our elaborate scoping methodology enables us to provide solutions that are specific to the organization and not generic to the industry

Customer service management

Having IMS handle your customer service requirements will allow you to focus on your core competencies as we are committed to provide for you the highly efficcient and professional customer service.

Global reach

Our methodologies and technology allow us to reach and attend your customers wherever they may be.

Like if we were local

We adapt to the time zone you and
your customers are up and
productive.

Language is not a barrier

We can work with your customers in any language needed. We adapt to any region they are. Globalization!




Why IMS?


IMS provides clients with the information on their business scenario required to stay ahead of competition in today's fast paced business environment. Our vast range of research services provide our clients with this informational advantage. We help companies with the entire spectrum of services in the business research /market research value chain. From day to day information needs to complex research projects to help fulfill strategic needs.

  • How do we do it?

    We at IMS ensure that the research solutions provided by us are tailor-made to meet clients' business objectives by critically analyzing the information need. Our elaborate scoping methodology enables us to provide solutions that are specific to the organization and not generic to the industry.

  • How are we different

    Our gamut of research solutions cater to every business. And these range from ad-hoc research requests, niche information needs to simple data collation through secondary and primary research. We offer these services, through flexible engagement models.

  • "If you want real marketing that works and effective implementation - IMS's got you covered. You won't regret it. Keep up the excellent work."

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  • "I would like to personally thank IMS for their outstanding service."

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  • "Their work is exceptional. IMS' staff is very professional and responsible at managing our customer service."

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    Jon Castro - S R
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Our Office

  • Hong Kong 1 Austin Road West, Suite 41, 12f, West Kowloon Tsim Sha Tsui, Hong Kong

    Phone / Fax: (+852 3050 9036)

    Email: contact@imsrc.net